Meridian Enterprises Corporation
  • 27-Jun-2017 to 31-Dec-2018 (CST)
  • Customer Service
  • Washington, MO, USA
  • Hourly
  • Full Time

Comprehensive benefit package, medical, dental, vision, 401k, STD/LTD

Job Description

This is a Full-time position available with Meridian Enterprises, an innovator of incentive and loyalty programs. Customer service reps assist truckers with emergency tire and mechanical service. Breakdown can occur throughout North America. Agents determine account to be billed, map location, gather customer details and dispatch service technician.

 Job Responsibilities

  • First class customer service
  • Aptitude for attentive listening and good note-taking skills
  • Adequate decision making skills
  • Ability to type over 45wpm
  • Synergy working in a team environment
  • Use courteous and professional tone with peers and on the phone
  • Recap key information to service technicians so they can assist truckers in a timely manner

 Basic Qualifications

  • Working ability with Microsoft Word and Search engines
  • Ability to work effectively in a team environment
  • Effective verbal and written communications skills
  • Effective organizational and time management skills
  • High school diploma/GED.

Preferred Qualifications

Customer service experience desired. Preference is given to someone who has worked in a Call Center. Prior experience in the trucking industry would be a plus. Pay differential for Bi-lingual French Canadian speakers.

Work Authorization

No calls or agencies please. Meridian will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Meridian is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.


Meridian Enterprises Corporation
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